The National Hajj Commission of Nigeria (NAHCON) has called on private tour operators dissatisfied with the selection process for the 2025 Hajj exercise to submit their grievances for review. The appeal follows growing discontent among operators excluded from the list of approved companies.
In December, NAHCON announced that only 10 out of the 118 private tour operators who applied were approved to participate in the upcoming pilgrimage. The commission explained that the selected companies had undergone a rigorous screening process based on merit and operational capacity. The approved operators were allocated across three zones: Kano (4), Lagos (3), and the Federal Capital Territory (3).
However, the decision sparked allegations of favoritism, with some excluded operators claiming that certain selected companies did not meet the required standards. In response, NAHCON issued a statement on Wednesday, inviting aggrieved stakeholders to file formal complaints, accompanied by verifiable evidence, to the commission by Friday, January 3, 2025.
“The National Hajj Commission of Nigeria (NAHCON) wishes to reassure the public that it will remain neutral in the discharge of its obligations to stakeholders,” the statement, signed by Fatima Usara, Assistant Director of Information and Publications, said.
The commission noted that the complaints would facilitate a review of the selection process and ensure a fair reassessment of the approved companies. Aggrieved operators have been asked to address their petitions to the chairman of NAHCON and submit them along with credible evidence justifying their claims.
“NAHCON is committed to addressing any allegations against its decisions in a just and impartial manner. Evidence submitted will enable a thorough re-investigation and appropriate action if the allegations are substantiated,” the statement added.
To foster transparency, NAHCON assured all stakeholders that the petitions would be handled with utmost confidentiality, and investigations would align with the commission’s dedication to fairness. Operators who are dissatisfied with the outcome of the selection process have also been advised to consider merging or partnering with the approved companies to ensure participation in the 2025 Hajj exercise.
The commission further appealed to the public and stakeholders for understanding and cooperation as it works towards ensuring a smooth and equitable Hajj operation for the year.
The 2025 Hajj, which is expected to witness significant participation by Nigerian pilgrims, has already drawn attention due to the competitive nature of private tour operations. The ongoing petition process highlights NAHCON’s resolve to maintain integrity and inclusivity in the administration of Hajj services.
By Saifullahi Muhammad
